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Resident Concierge

We are currently seeking an energetic and hardworking Resident Concierge to provide top notch service and a positive living environment at one of our large, multi-family housing communities located in St. Louis, MO. 

Outside of the job duties and responsibilities, this position provides vast opportunities for growth with a friendly and fun team of people dedicated to improving lives through service.  As a Resident Concierge you will be the first smile of our company instilling a renewed sense of service, care and positivity throughout the community at which you will work. 

We are looking for someone with the following traits:

  • Positive and bubbly personality
  • Innovative and dedicated work ethic
  • Reliable and trustworthy
  • Professional and approachable appearance
  • Extremely service oriented and empathetic
  • Clean and organized in an office setting
  • Multi-tasker and able to maintain composure during stressful situations

Job specific requirements:

  • Ability to read and interpret online documents
  • Ability to lead and speak comfortably in front of a large group of people
  • Strong conflict management and interpersonal communication skills
  • Sufficient computer skills (specifically email, Microsoft Word and Microsoft Excel)
  • Maintain a reliable form of transportation to and from the property
  • Willing to learn and assist with other departments outside of one’s own job description
  • Able to work 5 days a week and be flexible with scheduling
  • High School Diploma/GED Required
  • 2 years of Higher Education preferred
  • Clean criminal background
  • Experience working with children preferred
  • Bi-lingual preferred (Spanish/English)

Position Overview:

As a Resident Concierge, you will be responsible for providing warm and welcoming greetings to all who come through the office and guide them to the appropriate department depending on the reason for their visit.  You will be trusted to organize and implement regular community events and activities for all residents.  You will be responsible for overseeing the properties amenities which may include but are not limited to complimentary water, coffee and popcorn services, technology center, fitness center, DVD/Book Rentals and outdoor activity areas.  Communication with the residents will be a major part of your job, ensuring that every inquiry, request or complaint receives sufficient and timely follow up.  You will also be collaborating with our corporate education and concierge departments to provide life enhancing classes and workshops to empower our residents to improve their situations.  We don’t just better buildings, we better lives.

Our Commitment to You:

  • Competitive hourly pay rate
  • Advancement opportunities for outstanding performance
  • Consistent and regular work schedule
  • Clean, safe and fun work environment
  • Regular performance reviews
  • Open lines of communication with management

If you believe you'd be a great candidate for this position, please submit your resume for immediate consideration! 

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